Privacy policy

Updated 5.8.2019 GENERAL Flying Carpet is committed to protecting the privacy of its customers and providing the opportunity to influence the processing of information.

With this privacy policy, we inform our customers about the processing of their personal information. The customer must accept the terms of this privacy policy to use Flying Carpet Ltd's services.

TERMS OF USE AND PRIVACY

1. Collection of information We collect information when you register on our site, log in to your account, make a purchase, participate in a contest, and when you log out. The information collected includes your name, email address, and phone number. You can find more detailed information in the register description below. We also automatically receive and store information from your computer and browser, including your IP address, software and hardware information, and the requested page. We use Google Analytics tracking.

2. Use of information All information we collect from you can be used for the following:

personalizing your experience and meeting your individual needs providing customized advertising content developing our website improving customer service and your support needs, email communications as well as competition, campaign, or survey management.

1. Disclosure of information to third parties We do not sell, trade, or otherwise transfer identifiable information to external parties. This does not include trusted third parties who help us maintain our website or conduct our business, but these parties must also keep the information confidential. Sharing of information is necessary when the aim is to investigate, prevent or otherwise handle illegal activity, fraud suspicions, situations that may potentially threaten someone's physical safety, violations of our terms of use, and other situations required by law. Non-private information can, however, be provided to other parties for marketing, advertising, or other uses.

2. Protecting information

We have various security measures in place to protect your personal information. Only employees who need to perform a specific job (e.g., billing or customer service) can access identifiable private information. Computers/servers containing identifiable information are stored in a secure environment.

We use cookies on our website. Our cookies facilitate the usability of the site and the recognition of returning users. In addition, cookies improve the user experience by tracking and providing content of interest to the user. The use of cookies is, however, not in any way related to the identifiable information on our site.

1. Canceling an order We use the email address you provide to offer information and updates related to your order, occasional company news, product information that may interest you, etc. If you want to stop receiving email messages at any time, you can use the detailed cancellation instructions at the end of each email message.

2. Consent By using the site, you accept the privacy policy.

Register description Personal Data Act (523/99) 10 § Date of preparation 13.9.2010

1. Controller You can contact us by email at info@flyingcarpet.fi for any questions related to privacy, data processing, and the privacy policy.

Flying Carpet Ltd Uusiraja 9 C 12, 01350 Vantaa, FINLAND Business ID: 2863997-3 VAT: FI28639973

1. Person(s) responsible for register matters and/or contact person(s) Katri Virtasalo and Susanna Palomäki info@flyingcarpet.fi Flying Carpet Ltd

2. Name of the register Flying Carpet Ltd's online store's customer register and other cooperation-based register

3. Purpose of processing personal data (purpose of the register) The personal data stored in the register is used for managing customer relationships, handling contacts, marketing purposes, and other purposes related to online services.
   
   

   1. Content of the register The register processes the following information:

   Basic information: Name, address, phone number, email address

   Other information related to online store and marketing communication: Customer number, username and password, information related to order processing, delivery and returns, direct marketing permissions and prohibitions

   1. Regular sources of information The controller registers the information of the Flying Carpet Ltd.'s online store user that the user themselves provide while using the website.

   2. Regular disclosure of information and transfer of data outside the EU or the European Economic Area

   No regular disclosure of information to third parties. No transfer of data outside the EU or EEA.

   1. Principles for securing the register The register's data is stored in the controller's system, which is protected by the operating system's security software. Access to the system requires entering a username and password. The system is also protected by firewalls and other technical means. Only certain, predefined employees of the controller have access to and are authorized to use the information contained in the register. The information contained in the register is located in locked and guarded premises.

   2. Right of prohibition for the data subject The data subject has the right to prohibit the controller from processing their personal data for direct advertising, distance selling, and other direct marketing, as well as market and opinion research. The prohibition must be made in writing and addressed to the person responsible for register matters.

   3. Right of inspection for the data subject The data subject has the right to check the information recorded about themselves in the register and obtain copies of it. The inspection request must be made in writing and addressed to the person responsible for register matters.

   4. Correction of information The controller will correct, delete, or supplement any incorrect, unnecessary, incomplete, or outdated personal data in the register, either on their own initiative or upon the request of the data subject. The data subject should contact the person responsible for register matters to correct the information.

   5. Use of social media plugins Usage information for integrated Facebook, Instagram, and Twitter buttons is sent to the respective services.